Locate and Collect Cluster Node Log Files

Location of Logs

You can find logs for individual transfer nodes at the following locations on those nodes:
  • /var/log/aspera.log
  • /opt/aspera/var/log/firstboot/
  • /opt/aspera/var/log/atcm/
  • /opt/aspera/var/log/trapd/
  • /opt/aspera/var/log/alee/

Log Collection Script

The aslogs command creates a tar.gz of all relevant logs and can upload the tar file to the Aspera customer support log server, assuming ascp is working with a valid entitlement license. The command gathers all the logs listed in the locations above. Here is an example of the aslogs command and its output:
$ sudo aslogs
tar: Removing leading `/' from member names
/var/log/aspera.log
/opt/aspera/var/log/
/opt/aspera/var/log/firstboot/
/opt/aspera/var/log/firstboot/firstboot.log
/opt/aspera/var/log/trapd/
/opt/aspera/var/log/trapd/transfer-stats.log
/opt/aspera/var/log/trapd/gc-2016-02-25_07-09-58.log
/opt/aspera/var/log/trapd/buffer-pool.log
/opt/aspera/var/log/trapd/tx.log
/opt/aspera/var/log/trapd/asperatrapd-start.log
/opt/aspera/var/log/trapd/std_out.log
/opt/aspera/var/log/trapd/trapd_stdout.log
/opt/aspera/var/log/trapd/http-tx.log
/opt/aspera/var/log/trapd/storage-perf.log
/opt/aspera/var/log/trapd/aspera-trapd.log
/opt/aspera/var/log/alee/
/opt/aspera/var/log/alee/alee_start.log
/opt/aspera/var/log/alee/alee.log
/opt/aspera/var/log/alee/http.log
/opt/aspera/var/log/noded/
/opt/aspera/var/log/atcm/
/opt/aspera/var/log/atcm/atcm-upgrade.log
/opt/aspera/var/log/atcm/aspera-atcm_start.log
/opt/aspera/var/log/atcm/atcm.log
/opt/aspera/var/log/atcm/atcm-commands.log

Created /tmp/aspera-logs-2016-02-25T07.29.06Z.tar.gz
-rw-r--r--. 1 root root 55K Feb 25 07:29 /tmp/aspera-logs-2016-02-25T07.29.06Z.tar.gz

Do you want to upload the log archive to the Aspera customer support log server? [y|n]