If you need help determining your firm's access credentials, contact Technical Support.
(For product upgrades) Ensure that you have prepared your machine to
upgrade to a newer version.
Although the Aspera Client
installer performs your upgrade automatically, we highly recommend
completing the tasks identified in the topic "Before
Upgrading." If you do not follow these steps, you risk
installation errors or losing your former configuration settings.
Run the installer
When downloaded, double-click the installer package and start
the installation. Follow the instructions to go through the installation
process.
Install the license
Important:FOR OS X 10.7+: When running Enterprise Server for
the first time, you will be prompted to install Java (since OS X 10.7+
does not come with the JRE pre-installed).
If this is a fresh install, an Enter License window
appears. Either click Import License File and select
the license file, or Paste License Text to
copy-and-paste the license file's content. When finished, the license
information appears in the window. Verify that it is correct and click
Close.
When upgrading your Aspera product to a newer version, it is recommended that
you check the aspera.conf configuration file for errors. Run the
following command in a Terminal window to validate
aspera.conf: