Instructions for installing Aspera Connect on your system.
This topic explains the installation process for Aspera Connect on your system. Connect can be installed on your system via the Web installer or downloadable MSI. Please refer to corresponding the sections below.
- You cannot install Connect under the Guest account.
- If you are installing Connect on a Windows 2003 or Windows XP machine, then your system must be upgraded to Service Pack 2 (SP2) before proceeding with the installation process.
- Before performing a system-wide installation (all users of the machine), uninstall any per-user installations. Aspera does not support local and system-wide installations of Connect on the same system. For details, refer to the topic "Uninstalling Aspera Connect."
- Quit any open browsers before continuing with the steps below.
For Connect to function correctly, you must have cookies enabled within your browser. Please review your browser help for instructions on verifying this setting.
Aspera Connect Web Installer
Use your browser to navigate to your Aspera Web application (i.e. Faspex Server, Connect Server or Shares). Once you have reached the server's webpage, you will see an Install Now button (or Upgrade Now button if you have an older version of Connect installed on your system). Depending on your Operating System and browser, clicking on this button will either launch the automatic installer or redirect you to the Aspera Connect download page (for manual installation). Follow the on-screen instructions to complete the installation process. If your browser displays a security prompt/warning, click Allow or Continue to proceed.
Note that for the following cases, a non-admin cannot perform a Web installation because ActiveX controls are not allowed:
- Non-admin XP IE7, IE8
- Non-admin 2003 IE7, IE8
- Non-admin Vista IE7 with UAC off
- Non-admin 2008 IE7 with UAC off
When installing the file npinstallhelper.cab (relevant only to the Web installation), ensure that you install it for just the current user and not for all users on the system. Installing npinstallhelper.cab system-wide may cause the installation to fail.
Aspera Connect Desktop Installer
You can download the Aspera Connect MSI directly from http://www.asperasoft.com/download_connect/. Once downloaded, run the installer on your machine. You will need to accept the terms and conditions, as well as confirm where Aspera Connect should be installed. You can install the application in the standard location by clicking the Typical button.
Or select an alternative location.
Post Installation
Once Aspera Connect has finish installing, you can access it in the following location: