Web Installation is Blocked in IE7

If you have received an error during a Web installation of IBM Aspera Connect Browser Plug-in that states "Windows has blocked this software because it can't verify the publisher," it may be the result of a partially downloaded npinstallhelper.cab file. To address this issue, you need to clear your browser's cache. Follow the instructions below.

  1. From the Tools menu in the upper right, select Internet Options
  2. Under "Browsing history", click Delete....
  3. To delete your cache, click Delete files....
  4. Click Close, and then click OK to exit.
  5. Refresh your browser.