Missing Install Button on Windows Server

On Windows Server 2003 SP2 and Windows Server 2008, IBM Aspera Connect Browser Plug-in's Install button might not appear on your host's Web interface. This problem may be due to additional Internet Explorer (Version 8) security restrictions. To resolve this, follow the steps below.

  1. Launch Internet Explorer and go to Tools > Internet Options.
  2. Add trusted sites.

    In the Internet Options window, go to Security > Trusted Sites. Click Sites to open the Trusted sites window.

    In the Trusted sites window, disable the option Require server verification (https:) for all sites in this zone and then add the Web sites below. Replace my.connect.server.address with the address of the Aspera server that you are browsing:

    • http://*.asperasoft.com
    • http://my.connect.server.address