This section explains the installation process for the IBM Aspera Connect Browser Plug-in on your system. Connect can be installed on your
system through the Web installer or downloadable MSI. See the corresponding sections
below.
CAUTION:
- You cannot install Connect under the Guest account.
- If you are installing Connect on a Windows 2003 or Windows XP machine, you must
upgrade your system to Service Pack 2 (SP2) before proceeding with the
installation process.
- Before performing a system-wide installation (all users of the machine), uninstall any
per-user installations. Aspera does not support local and system-wide
installations of Connect on the same system. For uninstallation
instructions, see Uninstalling.
Important: In order for Connect to function correctly, you must have cookies
enabled within your browser. For instructions on verifying this setting, see the
Help documentation for your browser.
The Connect Web Installer
- Use your browser to navigate to your Aspera Web application (IBM Aspera Faspex, IBM Aspera Connect Server or
IBM Aspera Shares).
- Once you have reached the server's Web page, you see an Install Now
button (or Upgrade Now button if you have an older
version of Connect installed on your system).
Depending on your operating
system and browser, clicking this button either launches the automatic
installer or redirects you to the Connect download page (for manual
installation).
- Follow the on-screen instructions to complete the installation process.
- If your browser displays a security prompt or warning, click Allow or
Continue to proceed.
Note that for the following cases, a non-administrator cannot perform a Web
installation because ActiveX controls are not allowed:
- Non-admin XP IE7, IE8
- Non-admin 2003 IE7, IE8
- Non-admin Vista IE7 with UAC off
- Non-admin 2008 IE7 with UAC off
Important: When installing the file npinstallhelper.cab
(relevant only to the Web installation), ensure that you install it for the current user
only, and not for all users on the system. Installing npinstallhelper.cab system-wide
may cause the installation to fail.
The Connect Desktop Installer
You can download the Connect MSI directly from http://www.asperasoft.com/download_connect/. Once
downloaded, close your Web browser and run the installer on your machine. You will
need to accept the terms and conditions, as well as confirm where Connect should be
installed. You can install the application in the standard location by clicking
Typical, or you can select an alternative location.
After Installation
Once Connect has finished installing, you can open it from the
following location:
Start Menu > All Programs > Aspera > Aspera
Connect