Basic Configuration

To change the application's default settings, launch Connect as follows:

  • Start > All Programs > Aspera > Aspera Connect
  • On Windows 10, > > Aspera > Aspera Connect.

Open Preferences:

From the system tray: Right-click > Preferences

General Preferences

Connect's general application behavior can be configured in the General tab.

Under the General tab, you can modify the following settings:

  • Specify whether to launch Connect whenever the user logs in to the system.
  • Specify how to remove transfer sessions from the Activity window: manually, or automatically on successful transfers.
  • Specify the level of detail to be logged for transfers:
    • Info – Default. Displays general messages about requests, ascp spawn options, and transfer status changes. 
    • Debug – Verbose. Displays validation and FASP management messages, and passes -D to ascp.
    • Trace – Extra verbose. Passes -DD to ascp. Used only for diagnosing problems.

The logging feature is typically used for troubleshooting and when contacting Aspera Support.

Transfer Preferences

Connect's transfer behavior can be configured under Preferences > Transfers.

Downloads

By default, Connect downloads files to the current user's Downloads folder. To change this setting, adjust the following settings:

  • Save downloaded files to – Specify the path to the location where downloaded files should be saved.
  • Always ask me where to save downloaded files – Choose this option to select a location for each download.

Queue

  • Enable queuing – Enable or disable the queuing of transfers.
  • Maximum concurrent transfers –This allows a specified number of transfers to run concurrently and places the remainder in a queue.

Retry

You can set a retry rule if a transfer fails. Set the retry rule as follows:

  • Automatically retry failed transfers – enable or disable.
  • Attempts – specify the number of times Connect should attempt to retry a failed transfer.
  • Interval – specify the amount of time that Connect should wait before retrying a transfer (in seconds, minutes, or hours).