Installation

This topic explains how to install IBM Aspera Connect on your system. Connect can be installed on your system from a downloadable MSI image.

System Requirements: For information on the supported operating systems and browsers, see the release notes for this release of IBM Aspera Connect.

Important:
  • You cannot install Connect under the Guest account.
  • Before performing a system-wide installation (all users of the machine), uninstall any per-user installations. Aspera does not support local and system-wide installations of Connect on the same system. For instructions on how to uninstall Connect, see Uninstalling.
  • Connect now requires your browser's local storage to be enabled.

The Connect Desktop Installer

You can download the Connect MSI installer directly from http://downloads.asperasoft.com/connect/. Once downloaded, run the installer. You will need to accept the terms and conditions, and confirm whether to install Connect for you only (Typical) or for all users of this machine (Custom).

After Installation

Once Connect is installed, you can launch it from the following location:

  • Start > All Programs > Aspera > Aspera Connect
  • On Windows 10, > > Aspera > Aspera Connect.

Aspera provides a web-based IBM Aspera Connect Diagnostic Tool that can be useful for identifying connection issues. You can access the tool here:

https://test-connect.asperasoft.com/