Uninstalling

The Connect installation provides scripts for uninstalling Connect.

Uninstalling the Connect Application

Important: You must quit Connect before uninstalling it.

To uninstall Connect, quit both the Connect application and any open Web browsers. Then, run the corresponding uninstall script below, based on whether you have a system-wide installation (multi-user) or a per-user installation.

Installation Method Path
System-wide installation (all users) $ sudo /Library/Application\ Support/Aspera/Aspera\ Connect/uninstall_connect.sh
Per-user installation $ ~/Library/Application\ Support/Aspera/Aspera\ Connect/uninstall_connect.sh

Removing the Connect Browser Extension

For Chrome and Firefox, the browser extension is removed separately, as described below. However, for Safari, the extension is removed when you uninstall Connect.

Chrome

To remove the extension from Chrome, click the three-dot icon in the upper right corner of the Chrome window.

Note: In certain circumstances, the default three-dot icon may not be visible while displaced by other icons. For example, a circular yellow/orange icon with an arrow indicates Chrome needs to be updated.

In the drop-down menu that opens, choose More Tools > Extensions:



The Extensions tab opens. Look for the panel with the Connect extension and click Remove:



The Connect extension is now removed from Chrome.

Firefox

To remove the Connect extension for Firefox, open the three-bar icon in the upper right corner of the browser window, and click Add-ons:



The Add-ons Manager tab opens. Look for the panel with the Connect extension and click Remove:



The Connect extension is now removed from Firefox.

Safari 12

The Connect browser extension for Safari is removed automatically when you uninstall the Connect application.