Basic Configuration

The Connect Preferences dialog allows you to configure logging behavior and various options for file transfers, such as transfer queuing, file download location, and the allowed number transfer retries.

To change the application's default settings, launch Connect as follows:

  • Start > All Programs > Aspera > Aspera Connect
  • On Windows 10, > > Aspera > Aspera Connect.

Open Preferences:

From the system tray: Right-click > Preferences

General Preferences

Connect's general application behavior can be configured in the General tab.

Under the General tab, you can modify the following settings:

  • Specify whether to launch Connect whenever the user logs in to the system.
  • Specify how to remove transfer sessions from the Activity window: manually, or automatically on successful transfers.
  • Specify the level of detail to be logged for transfers:
    • Info – Default. Displays general messages about requests, ascp spawn options, and transfer status changes. 
    • Debug – Verbose. Displays validation and FASP management messages, and passes -D to ascp.
    • Trace – Extra verbose. Passes -DD to ascp. Used only for diagnosing problems.

The logging feature is typically used for troubleshooting and when contacting IBM Aspera Support.

Transfer Preferences

Connect's transfer behavior can be configured under Preferences > Transfers.

Downloads

By default, Connect downloads files to the current user's Downloads folder. To change this setting, adjust the following settings:

  • Save downloaded files to – Specify the path to the location where downloaded files should be saved.
  • Always ask me where to save downloaded files – Choose this option to select a location for each download.

Queue

  • Enable queuing – Enable or disable the queuing of transfers.
  • Maximum concurrent transfers –This allows a specified number of transfers to run concurrently and places the remainder in a queue.

Retry

You can set a retry rule if a transfer fails. Set the retry rule as follows:

  • Automatically retry failed transfers – enable or disable.
  • Attempts – specify the number of times Connect should attempt to retry a failed transfer.
  • Interval – specify the amount of time that Connect should wait before retrying a transfer (in seconds, minutes, or hours).