Uninstalling

The Connect installation provides scripts for uninstalling Connect.

Uninstalling the Connect Application

Important: You must quit Connect before uninstalling it.

To uninstall Connect, quit both the Connect application and any open Web browsers. Additionally, ensure that no other users are logged into this machine. Then, go to the Windows Control Panel and—depending on the version of your Windows operating system—choose Add/Remove Programs or Programs and Features. Select IBM Aspera Connect and uninstall it.

Removing the Connect Browser Extension

For Chrome, Firefox, and Microsoft Edge, the browser extension is removed separately, as described below. Connect on Internet Explorer does not use a browser extension.

Chrome

To remove the extension from Chrome, click the three-dot icon in the upper right corner of the Chrome window.

Note: In certain circumstances, the default three-dot icon may not be visible while displaced by other icons. For example, a circular yellow/orange icon with an arrow indicates Chrome needs to be updated.

In the drop-down menu that opens, choose More Tools > Extensions:

The Extensions tab opens. Look for the panel with the Connect extension and click Remove:

The Connect extension is now removed from Chrome.

Firefox

To remove the Connect extension for Firefox, open the three-bar icon in the upper right corner of the browser window, and click Add-ons:

The Add-ons Manager tab opens. Look for the panel with the Connect extension and click Remove:

The Connect extension is now removed from Firefox.

Internet Explorer

Microsoft Internet Explorer does not use a browser extension.

Microsoft Edge

To remove the Connect extension for Microsoft Edge, click the three-dot icon in the upper right corner of the Edge window. In the drop-down menu that opens, click Extensions:

The Extensions tab opens. Look for the panel with the Connect extension and click Remove:

The Connect extension is now removed from Microsoft Edge.