Editing Email Templates

IBM Aspera Console allows you to create and modify email notification templates based on three transfer events: transfer start, transfer success, and transfer error. You can customize emails based on recipient needs by creating a new template. For example, an error notification email to an internal admin typically contains as much information as possible, while a notice to an outside party might contain a bare minimum of information. You can edit the included default templates, create and edit new templates, and change which templates are used as defaults.
  1. Go to Notifications > Email Templates.
  2. Click edit for the email template you want to configure.

Note: To ensure that information displays correctly in the email, edit both the plain text and HTML code versions of the template.

  1. Click Edit Plain Template.
    Field Description
    Template name Modify the name of the template displayed in Console.
    From Name Enter the name displayed as the email sender.
    Reply-to Address Enter the email address receiving replies from the email recipient.
    Subject Modify the email subject line.
    Body Modify, add, or remove the default text. The yellow box at the top of the page lists special text strings you can use in the message body. Console replaces the strings with the appropriate value in the actual email. The available text strings differ depending on the type of template (transfer start, transfer success, or transfer error)
    For an example of how to edit the plain text version of the template, see Email Template Example: Creating a Simple Notification for a Successful Transfer.
  2. Click Save.
  3. Click Edit HTML Template.
    Field Description
    Template name Modify the name of the template displayed in Console.
    From Name Enter the name displayed as the email sender.
    Reply-to Address Enter the email address receiving replies from the email recipient.
    Subject Modify the email subject line.
    Body Modify, add, or remove the default text. The yellow box at the top of the page lists special text strings you can use in the message body. Console replaces the strings with the appropriate value in the actual email. The available text strings differ depending on the type of template (transfer start, transfer success, or transfer error)
    For an example of how to edit the HTML code of the template, see Email Template Example: Adding Company Branding to Your Template.
  4. Click Save.
  5. Optional: Test the email template. Enter an email address in the field and click Send Test Email.
  6. Optional: Make this template the default template.
    Return to the Email Templates page by clicking the Email Templates tab. Find your renamed email template and click default.

You can take the following actions for the new template: