Troubleshooting |
Remove problematic releases between version 2.2.1.17909 and 2.2.1.18906.
If you are upgrading or uninstalling a version of Connect Server between 2.2.1.17909 and 2.2.1.18906, and are not running the SSH server provided as part of the product package, then you may encounter an error while removing the old installation.
Error 1721: There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
In this case, follow these steps to uninstall it: