Configuring the Firewall

Your Aspera transfer product requires access through the ports listed below. If you cannot establish the connection, review your local corporate firewall settings and remove the port restrictions accordingly.

Connect Server

Configure your firewall to allow the following ports:

When a range of UDP ports is required: For Aspera servers that have multiple concurrent clients, the Windows operating system does not allow the Aspera FASP protocol to reuse the same UDP port for multiple connections. Thus, if you have multiple concurrent clients and your Aspera server runs on Windows, then you must allow inbound connections on a range of UDP ports, where the range of ports is equal to the maximum number of concurrent FASP transfers expected. These UDP ports should be opened incrementally from the base port, which is UDP/33001, by default. For example, to allow 10 concurrent FASP transfers, allow inbound traffic from UDP/33001 to UDP/33010.

Remote Client Machines

Typically, consumer and business firewalls allow direct outbound connections from client computers on TCP and UDP, and no configuration is required for Aspera transfers. In the special case of firewalls blocking direct outbound connections, usually with proxy servers for web browsing, the following ports must be allowed:
  • Outbound TCP/33001: Allow outbound connections from the Aspera client on the TCP port (TCP/33001 by default, when connecting to a Windows server, or on another non-default port for other server operating systems).
  • Outbound UDP/33001 (or a range, if required): Allow outbound connections from the Aspera client on the FASP UDP port (33001, by default).
  • Local firewall: If you have a local firewall on the client (such as Windows Firewall), verify that it is not blocking your SSH and FASP transfer ports (such as TCP/UDP 33001).
Important: Multiple concurrent clients cannot connect to a Windows Aspera server on the same UDP port. Similarly, multiple concurrent clients that are utilizing two or more user accounts cannot connect to a Mac OS X, FreeBSD, or Isilon Aspera server on the same UDP port. If connecting to these servers, you will need to allow a range of outbound connections from the Aspera client (that have been opened incrementally on the server side, starting at UDP/33001). For example, you may need to allow outbound connections on UDP/33001 through UDP/33010 if 10 concurrent connections are allowed by the server.