Testing a User-Initiated Remote Transfer

Follow the steps below to test your server's incoming connections from a client machine.

Important: These instructions require you to take steps on both the Connect Server and a client computer. Ensure that you are performing the task on the indicated machine. As a prerequisite, Connect Server must have at least one transfer user. For instructions on adding a transfer user, see Setting up Users.
  1. On your client machine, verify your connection to Connect Server.
    On the client machine, use the ping command from the Command Prompt window to verify connectivity to the host. In this example, the address of Connect Server is
    > ping
    PING ( 56 data bytes
    64 bytes from icmp_seq=0 ttl=64 time=8.432 ms
    64 bytes from icmp_seq=1 ttl=64 time=7.121 ms
    64 bytes from icmp_seq=2 ttl=64 time=5.116 ms
    64 bytes from icmp_seq=3 ttl=64 time=4.421 ms
    64 bytes from icmp_seq=4 ttl=64 time=3.050 ms
  2. On your client machine, initiate a transfer to Connect Server.
    Attempt to establish a connection from your client machine to Connect Server. To do so, run the following command on your client machine (where aspera_user_1 is the example transfer user):
    > ascp -P 33001 -T --policy=fair -l 10000 -m 1000 /client-dir/files aspera_user_1@ 
    Item Value
    Host Address
    Transfer User aspera_user_1
    Files to upload /client-dir/files
    Destination Folder {user's docroot}/dir
    Transfer Options
    • Maximum transfer rate = 10 Mbps (-l 10000)
    • Minimum transfer rate = 1 Mbps (-m 1000)
    • Change default TCP port used for FASP session initiation = 33001 (-P 33001). Please note that this command does not alter ascp or your SSH server's configuration.
    • Disable encryption (-T)
    • Fair transfer policy (--policy=fair)
  3. Test the Web UI with a client machine.

    Browse to your Connect Server URL from the client machine. Here, you should see the Aspera Connect browser plugin installation instructions. After installing the browser plugin, click Upload and select one or more files to send to the server. When finished, attempt to Download the same files.

    Important: When adding files to Web UI, avoid using the following characters in the file names:
    / \ " : ' ? > < & * |

    For additional information on Aspera Connect browser plugin, see the Aspera Connect User Guide.

If you cannot establish a connection to Connect Server, see Clients Cannot Establish Connection.