The log file includes detailed transfer information and can be useful for review and support requests.
To view the application log, go to.
To review logs of other components, click Open Logs Folder to open the folder that contains transfer logs:
C:\Program Files [(x86)]\Aspera\Client\var\log
The following files are available in the log folder. Older logs are stored with the same filename, appended with incremental numbers (e.g. ascmd.0.log).
|ascmd.log||File browsing and manipulation in the GUI|
|aspera-scp-transfer.log||FASP transfer events|
|asperasync.log||Hot Folder events|
To set the logging level for transfers, open the My Preferences dialog by clicking Tools > Preferences or by clicking Preferences in the upper-right corner of the application window.
The five logging levels to select from are: Off, Error, Warn, Info, and Debug. The system default is Info.