|Working With Aspera Watchfolders|
If, when creating a watch folder, aswatchfolderadmin errors out with error code err=28672, check that your docroot has been properly configured to provide access to the source directory specified in the JSON configuration file. You may have specified a destination that is not permitted by the docroot of the user running asperawatchfolderd, or you may have no docroot configured at all.
If you need to make changes to your docroot, follow the instructions below to update your docroot and restart the asperawatchfolderd service.
Set the user's docroot by running the following command:
> asconfigurator -x "set_user_data;user_name,username;absolute,docroot"
> asconfigurator -x "set_user_data;user_name,svcAspera;absolute,C:\\" success user_name: svcAspera
The aspera.conf configuration file is in the following location:
C:\Program Files (x86)\Aspera\Enterprise Server\etc\aspera.conf
Use the asrun utility to disable and enable the asperawatchfolderd service. For more information about asrun and the asperarund service manager, see The Aspera Watch Services Manager (asperarund).
> asrun send --disable="username" > asrun send --enable="username"