Patch Installation

IBM Aspera Sync (the async and asyncadmin executables) is included with Enterprise Server, Connect Server, and Point-to-Point Client version 3.5 or above, but requires a Sync-enabled license to run. IBM Aspera Sync must be installed on both the client and server computers. For more information, see System Requirements. You must have permission to access the directories and files that are to be synchronized using Sync.

Important: If you attempt to sync a directory without the proper read/write permissions, the directory and files it contains are not marked with an ERROR flag in the file directory status output. However, the error will be noted in the log file.

Updates to Sync are available as patches that can be downloaded from the Aspera website. To install the patch, follow the instructions below.

  1. Review product release notes.
    Review the release notes for the versions that were released since your current version. In particular, the Breaking Changes section highlights changes that may require you to adjust your workflow, configuration, or usage.
  2. Download the update patch from Aspera from the following location:

    If you need help determining your firm's access credentials, contact your Aspera account manager.

  3. Unzip and install the binaries on your Windows systems.
    Copy the async.exe and asyncadmin.exe files into the following directory:
    Aspera Product Location
    Enterprise Server or Connect Server C:\Program Files [(x86)]\Aspera\Enterprise Server\bin\
    Point-to-Point C:\Program Files [(x86)]\Aspera\Point-to-Point\bin\
    Desktop Client C:\Program Files (x86)\Aspera\Client\bin\
  4. Verify the async and asyncadmin installations.
    Run the following commands in a Command Prompt window:
    > async -A
    > asyncadmin -A

    Messages similar to the following messages appear if installation was successful:

    > async -A                    <!-- Check Aspera product license -->
    Aspera Enterprise Server version version
    async version version
    Operating System: platform
    FIPS 140-2-validated crypto ready to configure
    License max rate=(unlimited), account no.=1, license no.=12345. Expiration date: expiration_date
    > asyncadmin -A                <!-- Display software version -->
    Aspera asyncadmin version version