This topic demonstrates how to access Aspera Faspex packages that have been sent to your Workgroup, Dropbox or directly to your Aspera Faspex account. Note that you can enable the Aspera Faspex email notification feature for when you receive a new package. Please refer to Account Preferences for details.

Downloading a package sent directly to your Aspera Faspex user account

To download file packages that have been sent directly to you, click Received within the Aspera Faspex menu.

Received packages

In the received packages list, you can click the header bar links to sort your packages. For example, when clicking Sender, all packages are sorted alphabetically by sender's name, or reverse-alphabetically when clicking twice. To download a package, click the button, or click the package name to advance to its Details page. The package detail page contains the following items:

Package details

Item Name Description
A Download Icon Click the icon to download the complete package.
B Forward this Package If package forwarding is allowed on your user account, click the link to forward this package.
C Package Details The package's information and download activity.
D Package Note and metadata The package's note and metadata, if any.
E Browse and Download Contents Navigate into folders in this package, or select folders and files to download.

Once you have initiated the download, you will be asked to confirm your download directory; after which, Aspera Faspex will prompt Aspera Connect to start a session. When the Confirm window appears, click Allow to begin.

Confirm transfer
Note that you can shorten your received packages list by moving packages into archive. To do so, click the Archive link within the corresponding package row (under the Actions column. To locate archived packages, click View Full History link.
NOTE: Only global admins and workgroup admins can archive packages. Regular workgroup members cannot archive packages.
Archive Packages

Downloading a package sent to your Aspera Faspex Workgroup or Dropbox

If you are a member of a Aspera Faspex Workgroup or Dropbox, you can download file packages that have been sent to your Workgroup or Dropbox from the Workgroups tab (in the Aspera Faspex menu).

Workgroups with packages

After selecting the Workgroups tab, you can click the header bar links in the received packages list to sort your packages. For example, when Sender is clicked, all packages are sorted alphabetically by sender's name (or reverse-alphabetically when clicked twice). To download a package, click the Download button, or click the package name to advance to its Details page.

Workgroup packages

From the Details page, you can either browse and download individual files, or click the Package link to download the entire package.

Download Workgroup packages

Once you have initiated the download, you will be asked to confirm your download directory; after which, Aspera Faspex will prompt Aspera Connect to start a session. When the Confirm window appears, click Allow to begin.

Confirm transfer

Note that you can shorten the workgroup's or dropbox's downloaded packages list by moving packages into archive. To do so, click the Archive link within the corresponding package row (under the Actions column). To locate archived packages, click the View Full History link.

NOTE: Only global admins and workgroup admins can archive packages. Regular workgroup members cannot archive packages.
Package History