If you do not have an account and Faspex is configured to allows users to
self-register, the login page displays the Request an Account
link. If you do not see this link, contact your admin.
Click the Request an Account link to request access to
After clicking on this link, complete the following form and click the
Request an account button.
Note: Faspex can be configured to force external users to register a Faspex
account to download packages sent to them. If you are requesting an account
in order to download a package, your login and email are automatically set
to the external address.
Once you receive your account confirmation email, enter your user credentials
and click Login.
If prompted to do so after logging in, install the IBM Aspera Connect Browser Plug-in.
You must have the Connect browser plug-in installed to
transfer packages using Faspex. If the
Connect browser plug-in is not detected
on your system or if the version is not the latest, you are prompted to install
Note: If you do not want the Connect browser plug-in to
automatically update, you can choose to server the plug-in locally. For more
information on locally hosting the Connect browser plug-in, see Serving Connect from a Local Location
Click Download latest
version and run the installer. When installation has completed,
refresh your browser window to check whether or not the Connect has installed successfully.