IBM Aspera Faspex uses a SMTP server to communicate various events
with users.
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Go to and select E-mail Configuration.
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Choose open or login
authentication.
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Enter your SMTP Mail Server and its Server
Port.
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Select Use TLS if available to enable TLS.
Important: Faspex confirms whether the name
in your TLS security certificate matches your mail server's configured address (fully
qualified domain name or IP address). If it does not, Faspex displays an error. If your fully qualified domain name does not resolve with your
internal DNS, you must add the IP address and name to your
/etc/hosts file (or ensure the name resolves using DNS).
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Enter the domain of the SMTP server.
If you chose open authentication, skip this step.
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Enter your login credentials.
- User: The email account that you are sending the notification from (be sure to include the domain).
- Password: The password for the email account.
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Configure email details.
- Faspex "From" name: The "From" name that appears on
Faspex-generated emails.
- Faspex "From" email: The "From" email address that appears on
Faspex-generated emails.
- Packages received "From": Choose from
Sender, Faspex, and Sender via
Faspex. Selecting Sender shows package
notifications as received from the sender's name." Selecting
Faspex shows package notifications received from "Faspex".
Selecting Sender via Faspex shows package notifications as
received from the sender's name "via Faspex".
Important: If
Faspex is configured to identify itself by IP address (rather than by
domain name), then the URLs in your notification emails contain an IP
address (for example, "https://10.0.0.1/aspera/faspex"). Some Web-based
email services (such as Yahoo or Ymail, and Hotmail) have been known to
automatically flag emails containing IP address links as "Spam," and
move them to your Junk/Spam folder.If you know that you will not be setting up a domain name,
make sure that users add your Faspex "From" email address (for example,
admin@faspex.example.com) to their address book or contact list. Doing so
typically "white-lists" the address so that emails from Faspex are not
automatically flagged and routed the Junk/Spam folder.
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Click Save.
- Test your SMTP server settings. Enter your email address and click Save and Send
Test Email to send a test email.
You should receive a confirmation email titled "Email settings test" with the message, "If you received this message, your email settings are configured correctly."