Allowing Users to Send to External Email Addresses

Configure IBM Aspera Faspex to allow users to send packages to external email addresses not associated with a Faspex account.

  1. Go to Server > Configuration > Security and find the Outside email addresses section.
  2. Select Allow sending to external email addresses and choose Allow.

    Choosing Allow enables all users to send to external email addresses by default. An admin can enable or disable this feature for specific users from the Accounts page, while still retaining the global setting.

  3. Optional: Enter the number of days before the package link expires.
  4. Optional: Select Expire after full package download to expire the package download link after one download. This limit applies even if the package download link is forwarded. After the first download, the package must be resent for a recipient to download the package again.
All your Faspex accounts can now send packages to external email addresses. You can configure permissions for each individual user by going to Accounts and selecting the user you want to configure. For more information on configuring user permissions, see Manage Faspex Users.
When a user sends to an external email address that is not associated with an existing Faspex user, Faspex creates a new external user with that email address. To explicitly send a package to an existing external user, add (external) to the email address. For example, enter johndoe@faspex.example.com (external).
Note: If there are existing users with the email address, but no external users, adding (external) to the email address to explicitly send to an external user results in an error; Faspex cannot create a new external user with the email address if a user with the same email address already exists.