For recipient fields, Faspex automatically converts an entered email address to any
existing Faspex users with the email address. If there are multiple users with the entered
email address, the address expands to all matching users. If a user exists whose username is
the entered email address, the email address is not expanded and the package or notification
is sent to that user only.
Package Recipient Expansion with External usersIf
there are existing users with the email address, but no external users, adding
(external) to the email address to explicitly send to an external user results in
an error; Faspex cannot create a new external user with the email address if a user with the
same email address already exists.
If no existing Faspex users share the email address
and the user is allowed to send to external email addresses, Faspex creates a new external
user with the email address. For more information on sending to external
users, see Allowing Users to Send to External Email Addresses.