Technical Support

For further assistance, you may contact Aspera through the following methods:

Email support@asperasoft.com
Phone (U.S.) +1 (510) 849-2386, option 2
Phone (Europe) +44 (0) 207 993 6653
Request Form https://support.asperasoft.com/anonymous_requests/new/

You can use this form to request help from Aspera Technical Support.

Support availability:

  Standard Support Premium Support
Hours

(Pacific Standard Time, GMT-8)

8:00am – 6:00pm, weekdays (Monday-Friday) 24 hours a day, 7 days a week
Unavailable Dates Weekends (Saturday, Sunday)

Holidays: See www.asperasoft.com/support.

Holidays: See www.asperasoft.com/support.