Log Files
Log File Locations
You can find log files for Faspex and its associated components in the following directories:
OS Version | Path |
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32-bit Windows |
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64-bit Windows |
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Note: The Faspex logs also include logging for the stats collector service. If you are
encountering issues with updating transfer statuses in Faspex (for example, though a
transfer has finished, Faspex still considers it to be uploading) the issue may be
related to stats collector.
Faspex Apache Logs
The Faspex Apache log folder contains the following files:
- access_log
- error_log
- ssl_access_log
- ssl_error_log
- ssl_request_log
You can use the following commands to configure the Faspex Apache's log settings:
Setting | Command |
---|---|
Specify Apache log level (error level) |
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Enable Apache log (set to notice) |
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Disable Apache log (set to emerg level) |
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Transfer logs are stored in the following location:
You can find the following component-based log files within the logs
folder:
OS Version | Path |
---|---|
32-bit Windows | C:\Program Files\Aspera\Enterprise Server\var\log |
64-bit Windows | C:\Program Files (x86)\Aspera\Enterprise Server\var\log |
File Name | Description |
---|---|
ascmd.log | File browsing and manipulation in user interface. |
asconfigurator.log | Server configuration information. |
asperacentral.log | A server-side service that handles transfers, web services and database logging. |
aspera-scp-transfer.log | The fasp transfers. |
aspera-scp-http-transfer.log | The HTTP Fallback server. |
asperasync.log | The Hot Folders (File synchronization). |
Important: Older log files are saved as the same file name, with an
incremental number attached (for example, ascmd.0.log).