Creating a New Faspex User

These instructions demonstrate how to create local user accounts. For information on adding directory service users or groups, see Working with Directory Services (DS).
  1. Go to Accounts.
  2. Click New User or select Faspex User from the Add Account drop-down menu if directory services are enabled.
  3. Enter a username in the Login field.
    If an admin creates a user with the same username and email address as an external user, Faspex merges the external user with this new account. If the new user shares only an email address with the external user, the two accounts are not merged. For more information about external users, see Working with External Senders.
    Important: Usernames cannot contain semi-colons.
  4. Enter a valid email address. Faspex uses this email address for email notifications.
  5. If you want to manually set the account password, select Set password. Enter and confirm a password. The password must conform to current server password requirements.
    By default, Faspex enforces the creation of strong passwords. Faspex defines strong passwords as passwords that are at least six characters long, with at least one letter, one number, and one symbol. You can disable strong passwords by going to Server > Security and disabling the Use strong passwords option.
  6. Optional: Edit Additional Permissions.
    Click the Edit Additional Permissions link at the bottom of the form to access additional user settings. These settings include the following:
    • Account Details
    • Permissions
    • Package Deletion
    • Advanced Transfer Settings
    • Welcome E-mail
    For more information on specific settings, see Configure User Settings.
  7. When finished with the configuration, click Create Account.

Unless disabled by an admin, Faspex sends a welcome email to every new account. The email includes a reset password link and a login link for users that already know their password. The password reset link in the welcome email expires after one week. Admins can disable the welcome email by going to Server > Configuration > Security and disabling the Send welcome email to all new users option.

If you manually set a password, provide the account credentials to the user.