Managing the Aspera Service Account

On Windows, the Aspera service account is special user account that is used to run services for Aspera products. These services include Aspera Central, Aspera HTTPD, Aspera Sync, and OpenSSH Service (if installed). Use the instructions below to change the password for the Aspera service account and to change the user account from the default "svcAspera." For more information, see The Aspera Service Account.

Update the Aspera Service Account Password

During installation, you were prompted to create a new Aspera service account or add an existing user account for this purpose. If you have problems entering the credentials for the existing Aspera service account, change the user password.
Note: You must have administrative credentials to change the password of the Aspera service account.
  1. Open the Windows User Accounts management tool (Start > Control Panel > User Accounts).
  2. Click the user name of the Aspera service account.
  3. Click Change your password and follow the onscreen instructions.

Change the Aspera Service Account

Note: In Windows 2008 or Windows 7, you must run the script with administrator credentials or disable UAC.
  1. Open a Command Prompt window and run as administrator.
    Click Start > All Programs > Accessories, right-click Command Prompt then click Run as administrator.
  2. Run asuser-services.bat to change the account.
    To change the Aspera service account to an existing domain user account (email_address) run the following command:
    > asuser-services.bat email_address password
    To change the Aspera service account to a new user without a preexisting account, run the following command with the username and password of the new user:
    > asuser-services.bat username password
    Note: If you are running a non-English version of Windows, your admin group may not be "Administrators". When updating Aspera service account, add a third parameter that specifies the local admin_group by running the following script:
    > asuser-services.bat username password admin_group