Log Files

Faspex keeps most logs in the C:\Program Files (x86)\Aspera\Faspex\ and directories.

Log File Locations

You can find log files for Faspex and its associated components in the following files and directories:

  • Faspex: C:\Program Files (x86)\Aspera\Faspex\log
  • asctl: asctl
  • MySQL: mysqldatamysqld_error.log
  • Apache: apachelogs
The faspex/log file includes the following log files:
  • faspex_background.log
  • faspex_db_background.log
  • faspex_ds_background.log
  • faspex_email_background.log
  • faspex_np_background_start.log
  • mongrel.3xxx.log
  • production.3xxx.log
  • production.log
  • statscollector.log
Note: If you are encountering issues with updating transfer statuses in Faspex (for example, though a transfer has finished, Faspex still considers it to be uploading) the issue may be related to the stats collector.

Faspex Apache Logs

The Faspex Apache log folder contains the following files:

  • access_log
  • error_log
  • ssl_access_log
  • ssl_error_log
  • ssl_request_log
Apache's log files are not automatically deleted. If you would like to remove old logs, it is recommended that you create a windows scheduler job to do so.

You can use the following commands to configure the Faspex Apache's log settings:

Setting Command
Specify Apache log level (error level) 
 asctl apache:log_level error
Enable Apache log (set to notice) 
 asctl apache:enable_logs
Disable Apache log (set to emerg level) 
 asctl apache:disable_logs

Transfer logs are stored at C:\Program Files (x86)\Aspera\Enterprise Server\var\log.

You can find component-based log files within the logs folder:
File Name Description
ascmd.log File browsing and manipulation in user interface.
asconfigurator.log Server configuration information.
asperacentral.log A server-side service that handles transfers, web services and database logging.
aspera-scp-transfer.log FASP transfers.
aspera-scp-http-transfer.log HTTP Fallback server.
asperasync.log Hot Folders (File synchronization).
Important: Older log files are saved as the same file name, with an incremental number attached (for example, ascmd.0.log).