| Enterprise Server Configuration and Transfer Reference / Troubleshooting Trap | |
If you have problems with transfers to cloud, object, or HDFS storage, Aspera Support may ask to view your logs. The log files are found in the following location:
/opt/aspera/var/log/trapd
This directory contains the following log files:
| Log name | Description |
|---|---|
| aspera-trapd.log | Main log. |
| aspera-trapd-debug-log.log | Debug log. |
| aspeartrapd-start.log | Start/stop information and version. |
| buffer-pool.log | Shared memory. |
| example: gc-2014-01-23_15_52_32.log | Java VM garbage collector. The file name starts with gc- and is followed by a timestamp. |
| http-tx.log | HTTP requests (only appears when Trapd is run in debug mode). |
| std_out.log | Redirection of standard streams. File is usually empty. |
| storage-perf.log | HTTP connections performances (only appears when Trapd is run in debug mode). |
| trapd_stdout.log | Startup script and thread dump. |
| transfer-stats.log | Transfer statistics. |
| tx.log | Transfer logs. |
You can also determine the version of Trapd by running the following command:
# /etc/init.d/asperatrapd version