View Email Notification Statistics

You can monitor notification activity in the Session Notifications report for each transfer. To view the report, go to a transfer's Sessions Details page. Click The Statistics column contains either a link describing the type of notifications configured for that session or None if no notifications were configured. Click the link to display the Session Notifications page.

The Session Notifications page provides the following information about the transfer:
  • Session Details: This section gives basic information about the transfer, such as its name, status, and start and stop times
  • Configured Notifications: This section shows which types of notification were configured for this transfer (start, success, or error) and the name of the template configured for each.
  • Email Messages Sent (or Attempted) This section shows which types of notification were actually sent or attempted for this transfer (start, success, or error) and the name of the template used for each. You can see more detail about a message by clicking on it to launch the Email Message Details page, which provides more detail about a message, including its content. You can also resend messages listed in this section by clicking resend. This may be useful in cases where recipients are not receiving messages due to email server or configuration issues.