Rules are conditions that define when the custom field to comes into effect. To set up the
rule's conditions, configure the following settings:
- Select a built-in field from the drop-down list.
- Enter an operator.
- Enter an expression.
- Enter the value Console uses to populate the custom field if conditions
are met.
For a list of field names and definitions, see
Reference: Built-In Fields for Custom Field Rules.
For example, to create a custom field that is populated with your company
name, create a new custom field and associate it with the following rule:
