For further assistance, you may contact Aspera through the following methods:
| support@asperasoft.com | |
| Phone (U.S.) | +1 (510) 849-2386, option 2 |
| Phone (Europe) | +44 (0) 207 993 6653 |
| Request Form | https://support.asperasoft.com/anonymous_requests/new/
You can use this form to request help from Aspera Technical Support. |
Support availability:
| Standard Support | Premium Support | |
|---|---|---|
| Hours
(Pacific Standard Time, GMT-8) |
8:00am – 6:00pm, weekdays (Monday-Friday) | 24 hours a day, 7 days a week |
| Unavailable Dates | Weekends (Saturday, Sunday) Holidays: See support.asperasoft.com. |
Holidays: See support.asperasoft.com. |