Troubleshooting

Reading the .app File

To view the contents of the Aspera for SharePoint .app file SPApp.app, run the following command:

> ASConfiguratorCmd.exe /ReadAppFile pathToApp\SPApp.app

Listing Root Authorities

To view a list of root authorities for your SharePoint installation, run the following command:

> ASConfiguratorCmd.exe /ListOfRootAuthorities

Deleting a Root Authority

To delete a root authority from the list, run the following command:

> ASConfiguratorCmd.exe /DeleteRootAuthority rootAuthorityID

Listing Token Issuers

To view a list of token issuers known to your SharePoint server, run the following command:

> ASConfiguratorCmd.exe /ListOfTokenIssuers

Deleting a Token Issuer

To delete a token issuer from the list, run the following command:

> ASConfiguratorCmd.exe /DeleteTokenIssuer tokenIssuerID

Disallowing OAuth over HTTP

An advanced utility, this command controls whether Aspera for SharePoint allows the use of OAuth:

> ASConfiguratorCmd.exe /DisallowOauthOverHttp

Disallowing Metadata over HTTP

An advanced utility, this commmand controls whether Aspera for SharePoint allows for metadata:

> ASConfiguratorCmd.exe /DisallowMetaDataOverHttp

Removing the Aspera for SharePoint App

Ensure that your remote web server is still running. Then, remove the application from each Site Collection with the following command:

> ASConfiguratorCmd.exe /UnInstallApp sharepointServer clientID SPApp.app

Verifying the Remote Web Server and Monitor Service

To confirm that the remote web server and monitor service are correctly installed, you can go to remotewebdomain/test and click Test Instrumentation.