|Performing Maintenance Tasks|
Aspera Technical Support often requires system logs to help troubleshoot errors. The following command gathers the logs created by IBM Aspera Shares, background processes, and stats collector into a .zip file that can be sent to Aspera Technical Support.
Run this command in one line: tar czvf /tmp/shares-logs-backup-`date "+%Y-%m-%d-%H-%M-%S"`.tar.gz \ /opt/aspera/shares/u/shares/log/production.log* \ /opt/aspera/shares/var/log/shares-background-0/current \ /opt/aspera/shares/var/log/shares-background-0/*.s \ /opt/aspera/shares/u/stats-collector/logs/statscollector.*log* \ ;