Edit the stats collector logging configuration file (logback.xml) to enable more detailed informaiton in its logs.
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Open the logback.xml file located at C:\\Shares\statscollector\etc\logback.xml.
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Towards the bottom of the file, change INFO to DEBUG in the following section:
Change the
INFO flag to
DEBUG.
The log level flag is set to INFO by default.
<root level="${statscollector.log.level:-INFO}">
<appender-ref ref="FILE"/>
<appender-ref ref="STDERR" />
</root>
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Restart stats collector for the changes to take effect.
Go to to view the list of the Shares services. From this window, stop and start the Aspera Stats Collector service.
Stats collector logs should now show debugging information. To change log levels back to normal, open the logback.xml file and change DEBUG back to INFO.