The page that appears when you edit a new template includes three sections for modifying the email template:
Email notifications always include the HTML and plain-text versions of the message. Therefore, you might want to modify both templates.
To use variables in a template, click Template Substitution Variables at the bottom of the page. This opens the Substitution Variables dialog showing a list of variables that are available for this template. To see descriptions of each variable, click Show More:
This dialog displays only those variables that you can enter in the type of template you are using, in this case, the SendTestEmail type.
When you click or select text in a template edit box, the Add links in the variables list become active. Clicking Add for a variable inserts it or replaces the selected text in the edit box. For example:
Select text in the edit box for the plain template, in this example, the word “User”:
To replace “User” with the full name of the user who performed the action that triggers this notification, click Add for the by_full_name variable in the Substitution Variables dialog:
“User” is replaced with the by_full_name variable. In the results box, the variable is displayed as “First Last” because the by_full_name variable cannot be fully interpreted until the notification has been triggered by the action or event associated with a user. Similarly, “aspera_username” is not a variable, but a display string that represents the variable by_username: