Installing Shares

For instructions on upgrading Shares see Upgrading Shares

  1. Download the Shares installer.
    Download the installer from Use the credentials provided to your organization by Aspera for access. If you need help determining your organization's access credentials, contact your Aspera account manager.
  2. Run the Shares executable file and follow the onscreen instructions.
    Note: On Windows 2008 with UAC (User Account Control) enabled, you must run the installer as an Administrator. To do so, right-click the executable file and click Run as administrator. You may be asked to enter the administrator's password to allow the installer to make changes to the computer.
  3. Accept the license agreement.
  4. Set up the Shares Administrator Account.
    In the Shares Administrator Account Setup dialog, choose a name for a Shares administrator account and associate it with an existing email account:
    Note: If you forget to make a note of the administrator’s password at installation time, you can reset it by running the following command in a Command Prompt window:
    > cd C:\Shares\www 
    > rake aspera:admin NAME=admin_username PASSWORD=password EMAIL=email_address
  5. Configure MySQL.
    In the MySQL Setup dialog, enter the MySQL root account password. If this is a new installation, the root account for MySQL is automatically created and associated with the password you enter. Enter a name for the MySQL account that runs the Shares database.
  6. Choose to generate new Diffie-Hellman parameters or use pre-generated parameters.
    If you choose not to generate parameters now, you must generate new parameters at a later date to ensure the highest security standard for your Shares installation. For instructions on how to generate new parameters, see Generating New Diffie-Hellman Parameters.
  7. Configure the Aspera Service Account.
    In the Aspera Service Account dialog, enter the name of the user account to run Aspera services. By default, the user name is svcAspera. You may use a local or domain account, depending on your requirements:
    • If the machine is not joined to a Windows domain, the Aspera Service account can be a local user, such as the default svcAspera. If the local account does not exist on the system, enter new credentials in the dialog and click Next. The Aspera Service account is created automatically. If the account already exists, enter the existing account password and click Next. You can use a domain account with local administrator privileges, but is not required.
    • If the machine is configured to accept domain user login, use a domain account that has been added to the local administrator's group to run Aspera services. You must create this domain account on the domain controller before it can be configured as the Aspera Service Account.
    • If you need to provision Active Directory accounts for users who want to transfer with your server are authenticated through Active Directory, use a domain account with local administrator privileges.
    • If users who want to transfer with your server store their files and directories on a remote file system, such as an SMB file share, use a domain account with local administrator privileges. In some cases, additional actions are required to support this. For more information, see this Aspera Knowledge Base article or contact Technical Support for assistance.
  8. In the Choose Setup Type dialog, select Typical.
  9. Complete the Shares installation.
    In the Ready to Install dialog, you can click Back to change your installation settings, or Install to proceed with the installation. The installation process starts the MySQL service and the Aspera services.
Shares is now running and accessible from the IP address or domain name configured during installation. For more information about accessing Shares and logging in for the first time, see First Log In and Licensing.