Configuring the Email Server

1. Go to Server > Notifications and select E-mail Configuration.
2. Choose open or login authentication.
3. Enter your SMTP Mail Server and its Server Port.
4. Select Use TLS if available to enable TLS.
   Important: Faspex confirms whether the name in your TLS security certificate matches your mail server's configured address (fully qualified domain name or IP address). If it does not, Faspex displays an error.
5. Enter the domain of the SMTP server.

If you chose open authentication, skip this step.

6. Enter your login credentials.
   • User: The email account that you are sending the notification from (be sure to include the domain).
   • Password: The password for the email account.
7. Configure email details.
   • Faspex "From" name: The "From" name that appears on Faspex-generated emails.
   • Faspex "From" email: The "From" email address that appears on Faspex-generated emails.
   • Packages received "From": Choose from Sender, Faspex, and Sender via Faspex. Selecting Sender shows package notifications as received from the sender's name." Selecting Faspex shows package notifications received from "Faspex". Selecting Sender via Faspex shows package notifications as received from the sender's name "via Faspex".

   Important: If Faspex is configured to identify itself by IP address (rather than by domain name), then the URLs in your notification emails will contain an IP address (for example, "https://10.0.0.1/aspera/faspex"). Some Web-based email services such as Yahoo or Ymail, Hotmail, and so on, have been known to automatically flag emails containing IP address links as "Spam" and move them to Junk or Spam folders. For this reason, Aspera recommends creating a domain name for Faspex. If you do not have a domain name immediately available, configure Faspex with an IP address to use for now until you can configure Faspex to use a domain name later. If you know that you will not be setting up a domain name, make sure users add your Faspex "From" email address (for example, faspex_admin@yourcompany.com) to their address books or contact lists. Doing so typically "white-lists" the address so that emails from Faspex are not automatically flagged and routed to your users' Junk or Spam folders.
8. Click Save.
9. Test your SMTP server settings. Enter your email address and click Save and Send Test Email to send a test email.
   You should receive a confirmation email titled "Email settings test" with the message, "If you received this message, your email settings are configured correctly."