Logging In

  1. Go to your IBM Aspera Faspex website in a browser window and enter your login credentials.

    To access your Faspex web interface within a browser window, go to the domain or IP address that was set up during the installation process. For example:

    • https://your-server-ip-or-name/aspera/faspex
    • https://faspex.your-domain.com

    Here, enter your Faspex username and password, and click Login to continue.

    Note: When logging in for the first time, the admin is prompted to change the password and then asked to login with the new password. After login, the Update License page is presented. The admin cannot interact with Faspex until entering and saving a valid license. For more information on updating your license, see Updating Your License.
    If you don't remember your password, select the Forgot my password link from the login page. If you enter your password incorrectly too many times, you will be locked out of your account. If the feature is enabled, Faspex will send you a password reset email. Once you reset your password, you can log into your account again.
  2. If prompted to do so after logging in, install the IBM Aspera Connect Browser Plug-in.
    You must have the Connect installed to access the Faspex web interface. If the Connect is not detected on your system, you will be prompted to install it.

    Click Download latest version and run the installer. When installation has completed, refresh your browser window to check whether or not the Connect has installed successfully.