| Troubleshooting Faspex | |
You will find log files for IBM Aspera Faspex and its associated components in the following directories:
| OS Version | Path |
|---|---|
| 32-bit Windows |
|
| 64-bit Windows |
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In the Faspex Apache log folder, you will find the following files:
To further configure the Faspex Apache's log settings, execute the following commands in a command prompt ():
| Setting | Command |
|---|---|
| Specify Apache log level (e.g. error level) |
> asctl apache:log_level error
|
| Enable Apache log (i.e. set to notice) |
> asctl apache:enable_logs |
| Disable Apache log (i.e. set to emerg level) |
> asctl apache:disable_logs |
Transfer logs are stored in the following location:
| OS Version | Path |
|---|---|
| 32-bit Windows | C:\Program Files\Aspera\Enterprise Server\var\log |
| 64-bit Windows | C:\Program Files (x86)\Aspera\Enterprise Server\var\log |
You will find the following component-based log files within the logs folder:
| File Name | Description |
|---|---|
| ascmd.log | File browsing and manipulation in user interface. |
| asconfigurator.log | Server configuration information. |
| asperacentral.log | A server-side service that handles transfers, web services and database logging. |
| aspera-scp-transfer.log | The fasp transfers. |
| aspera-scp-http-transfer.log | The HTTP Fallback server. |
| asperasync.log | The Hot Folders (File synchronization). |