Log File Locations
You can find log files for Faspex and its associated components in the following
directories:
| OS Version |
Path |
| 32-bit Windows |
- Faspex: C:\Program Files\Aspera\Faspex\log\
- asctl: C:\Program Files\Common
Files\Aspera\Common\asctl\
- MySQL: C:\Program Files\Common
Files\Aspera\Common\mysql\data\mysqld.log
- Apache: C:\Program Files\Common
Files\Aspera\Common\apache\logs\
|
| 64-bit Windows |
- Faspex: C:\Program Files (x86)\Aspera\Faspex\log\
- asctl: C:\Program Files (x86)\Common
Files\Aspera\Common\asctl\
- MySQL: C:\Program Files (x86)\Common
Files\Aspera\Common\mysql\data\mysqld.log
- Apache: C:\Program Files (x86)\Common
Files\Aspera\Common\apache\logs\
|
Note: The Faspex logs also include logging for the stats collector service. If you are
encountering issues with updating transfer statuses in Faspex (for example, though a
transfer has finished, Faspex still considers it to be uploading) the issue may be
related to stats collector.
Faspex Apache Logs
The Faspex Apache log folder contains the
following files:
- access_log
- error_log
- ssl_access_log
- ssl_error_log
- ssl_request_log
Apache's log files are not automatically deleted. If you would like to remove old
logs, it is recommended that you create a
windows scheduler job to do so.
You
can use the following commands to configure the Faspex Apache's log
settings:
| Setting |
Command |
| Specify Apache log level (error level) |
> asctl apache:log_level error
|
| Enable Apache log (set to notice) |
> asctl apache:enable_logs
|
| Disable Apache log (set to emerg level) |
> asctl apache:disable_logs
|
Transfer logs are stored in the following location:
| OS Version |
Path |
| 32-bit Windows |
C:\Program Files\Aspera\Enterprise Server\var\log |
| 64-bit Windows |
C:\Program Files (x86)\Aspera\Enterprise Server\var\log |
You can find the following component-based log files within the logs
folder:
| File Name |
Description |
| ascmd.log |
File browsing and manipulation in user interface. |
| asconfigurator.log |
Server configuration information. |
| asperacentral.log |
A server-side service that handles transfers, web services and
database logging. |
| aspera-scp-transfer.log |
The fasp transfers. |
| aspera-scp-http-transfer.log |
The HTTP Fallback server. |
| asperasync.log |
The Hot Folders (File synchronization). |
Important: Older log files are saved as the same file name, with an
incremental number attached (for example, ascmd.0.log).