Log Files

Log File Locations

You can find log files for Faspex and its associated components in the following directories:

OS Version Path
32-bit Windows
  • Faspex: C:\Program Files\Aspera\Faspex\log\
  • asctl: C:\Program Files\Common Files\Aspera\Common\asctl\
  • MySQL: C:\Program Files\Common Files\Aspera\Common\mysql\data\mysqld.log
  • Apache: C:\Program Files\Common Files\Aspera\Common\apache\logs\
64-bit Windows
  • Faspex: C:\Program Files (x86)\Aspera\Faspex\log\
  • asctl: C:\Program Files (x86)\Common Files\Aspera\Common\asctl\
  • MySQL: C:\Program Files (x86)\Common Files\Aspera\Common\mysql\data\mysqld.log
  • Apache: C:\Program Files (x86)\Common Files\Aspera\Common\apache\logs\
Note: The Faspex logs also include logging for the stats collector service. If you are encountering issues with updating transfer statuses in Faspex (for example, though a transfer has finished, Faspex still considers it to be uploading) the issue may be related to stats collector.

Faspex Apache Logs

The Faspex Apache log folder contains the following files:

  • access_log
  • error_log
  • ssl_access_log
  • ssl_error_log
  • ssl_request_log
Apache's log files are not automatically deleted. If you would like to remove old logs, it is recommended that you create a windows scheduler job to do so.

You can use the following commands to configure the Faspex Apache's log settings:

Setting Command
Specify Apache log level (error level) 
> asctl apache:log_level error
Enable Apache log (set to notice) 
> asctl apache:enable_logs
Disable Apache log (set to emerg level) 
> asctl apache:disable_logs
Transfer logs are stored in the following location:
OS Version Path
32-bit Windows C:\Program Files\Aspera\Enterprise Server\var\log
64-bit Windows C:\Program Files (x86)\Aspera\Enterprise Server\var\log
You can find the following component-based log files within the logs folder:
File Name Description
ascmd.log File browsing and manipulation in user interface.
asconfigurator.log Server configuration information.
asperacentral.log A server-side service that handles transfers, web services and database logging.
aspera-scp-transfer.log The fasp transfers.
aspera-scp-http-transfer.log The HTTP Fallback server.
asperasync.log The Hot Folders (File synchronization).
Important: Older log files are saved as the same file name, with an incremental number attached (for example, ascmd.0.log).