Logging In

Enter the Faspex server URL in your web browser and log in.

When you access the URL, your browser may notify you of an untrusted connection. If this occurs, follow the on-screen instructions to accept the security certificate.

On the login screen, enter your admin name and password.

Note: The first time you log into Faspex On Demand, you will be asked to reset your account password.

If you don't remember your password, select the Forgot my password link from the login page. If you enter your password incorrectly too many times, you will be locked out of your account.

If the feature is enabled, Faspex will send you a password reset email. Once you reset your password, you will be able to log into your account again. If you do not receive an email, contact your administrator to reactivate your account.

Enter your entitlement license.

The Entitlement License page opens. Enter your customer ID and entitlement key, and click Save. Until you provide a valid license, you will be unable to use Faspex On Demand. (If you need to review or update the entitlement information at a later time, you can reach this page from Server > Configuration > Entitlement.)

Note: If you are running Faspex On Demand 20Mbps or Faspex On Demand 100Mbps, you will be asked to enter a valid license. For more information on updating your license, refer to Updating Your License.

Update your account information.

Once you are logged in and Faspex On Demand is enabled with a valid entitlement, click the Preferences link in the Faspex menu and update your user account information. Please review the Configure Account Preferences topic for additional help.