Understand User Roles

An IBM Aspera Faspex on Demand user's permissions are defined by its specific user settings and its user role. Admins assign user roles to an account when creating a new account or when configuring an account's permissions. For more information on configuring an accounts permissions, see Configure User Settings.

Faspex supports the following three user roles:
  • Administrator
  • Manager
  • User
To set permissions for an account in Faspex, first go to Accounts for the list of existing users. Click the name of the account you want to change permissions for and choose the desired role.
Tip: You can also define a user as a workgroup administrator. This role is assigned and managed from Workgroups, whereas the other user roles are assigned and managed from Accounts. For more information, see Working with Workgroups.

User

All users can send packages through Faspex. Normal users typically do not manage other users or workgroups.

The manager role gives a user permissions to manage other Faspex accounts. Managers can create, edit, or delete workgroups, other managers, and regular users. They can promote regular users to managers, and demote other Managers to regular users. However, they cannot, edit administrator accounts or promote another user to administrator. Managers do not have access to the Server tab, nor can they change the Faspex server configuration (a privilege limited to administrators).

Tip: Assigning the manager role to users allows you to separate server administration and account administration, delegating the burden of administration to two different groups.

Administrators can configure Faspex from the Server tab. They can create, edit, and delete every type of Faspex user (administrators, managers, and regular users) as well as create, edit, or delete workgroups.