Parent topic: Appendix
Appendix

Troubleshooting

Issue: I have forgotten my IBM Aspera Shares on Demand Administrator password

Solution:

You can reset your Shares on Demand Administrator password by opening a root terminal on your Shares on Demand server and then run the following command:
/opt/aspera/shares/u/shares/bin/run rake aspera:admin NAME="admin" PASSWORD="example-password" EMAIL="email@example.com"
Parent topic: Appendix