Updating the Entitlement Key

IBM Aspera Faspex On Demand (FOD) requires you to install a valid license entitlement key. The following steps are applicable for both for first-time installation and for updating your license entitlement key.
  1. Go to Server > Configuration > License > Entitlement.
  2. Enter your Customer ID and Entitlement Key. If you do not have your ID and entitlement key, contact Aspera Support.

    After entering a valid ID and entitlement key, Faspex On Demand should display Faspex Enabled: true as true and display the values for Max Active Users according to your license.
    Note: Max Active Users denotes the maximum number of users who are logged in at the same time. You can have more existing user accounts than the max number of users, but no more than the max number of users can be logged in simultaneously.