The Orchestrator log can be found in the following default
location:
/opt/aspera/var/run/orchestrator/log/orchestrator.log
The
log file is rotated each day to prevent it from growing too large.
MySQL:Orchestrator relies on the proper functioning of the MySQL database. If the
MySQL database is not started, Orchestrator won’t start. The following are reasons that a user
might not be able to start the MySQL database:
- The user doesn’t have permissions to run MySQL.
- The disk drive is full.
- The following conditions are true for MySQL or the user who started MySQL:
- Doesn’t have the rights to write into mysql logs.
- Cannot write to the disk with temp files (PID files, SOCK files).
License file: Orchestrator won’t start if the license file is absent or if expired.
Look for messages in the log file that indicate this issue. The footer in the Orchestrator UI
also gives an indication of when a license file expires.