Notifications

Configure Aspera^®Faspex Server™ notifications for various events.

As a Aspera Faspex Server Administrator, you can communicate with your users regarding various events using the Aspera Faspex "Notifications" feature. This topic describes the types of notifications available within Aspera Faspex. To get started, go to Server > Notifications within the Aspera Faspex Web UI.

The following notification options appear on the left-side of the screen:

Important:

Notification types 4 through 20, below, utilize the same editing interface and only vary in content. When you select one of these notification types, you can edit its respective content by clicking the Customize Using Template or Edit HTML links. The Customize Using Template option enables you to create an email template using a form (which includes the ability to insert text strings), while the Edit HTML allows you to create an email template with HTML code. Do not use HTML or the < and > symbols when editing content via Customize Using Template! You will find a list of each notification type's available text strings below this table.

#	Notification Type	Description
1	Login Announcement	Post an announcement for users on your organization's Aspera Faspex login page. Once saved, your announcement message will appear on the login page, as shown below.
2	Package Instructions	Post instructions for users who are sending new, normal packages (i.e., NOT dropbox packages). Once saved, your instructions will appear on the Aspera Faspex normal "New Package" screen (example is shown below). Important: Dropbox package instructions can be created and/or edited from the Workgroups > (Down Arrow) > Edit Dropbox menu (see the Instructions for submitters field in the topic Create and Manage Dropboxes).
3	E-mail Configuration	Input your email (SMTP) server settings for sending notifications from Aspera Faspex. Settings include the following: SMTP Authentication: Open or login SMTP Mail Server Server Port Use TLS if available: Enable or disable. Please refer to the IMPORTANT NOTE below. Domain User: The email account that you are sending the notification from (be sure to include the domain). Password: The email account's password. Aspera Faspex "From" name: The "from" name that appears on Aspera Faspex-generated emails. Aspera Faspex "From" email: The "from" email address that appears on Aspera Faspex-generated emails. Packages received "From": Choose from Sender, Aspera Faspex, Sender via Aspera Faspex. If Sender is selected, package notifications will show as being received from "Sender's Name." If Faspex is selected, package notifications will show as being received from "Faspex." If Sender via Faspex is selected, package notifications will show as being received as the "Sender's Name via Faspex." Important: Aspera Faspex will confirm whether or not the name in your TLS security certificate matches your mail server's configured address (fully qualified domain name and/or IP address). If it does not, you will receive an error. If your fully qualified domain name does not resolve with your internal DNS, you must add the IP address and name to your `/etc/hosts` file (or ensure the name resolves using DNS). Important: If your Aspera Faspex Server is configured to identify itself by IP address (rather than by domain name), then the URLs in your notification emails will contain an IP address (e.g. "https://10.0.0.1/aspera/faspex"). Some Web-based email services (e.g. Yahoo or Ymail, Hotmail, etc.) have been known to automatically flag emails containing IP address links as "Spam," and will move them to your Junk/Spam folder. For this reason, Aspera recommends creating a domain name for your Aspera Faspex Server. If you do not have a domain name immediately available, then you can initially configure Aspera Faspex with an IP address and then change it to use a domain name later. If you know that you will not be setting up a domain name, then make sure that users add your Aspera Faspex "From" email address (e.g. faspex_admin@yourcompany.com) to their address book and/or contact list. Doing so typically "white-lists" the address so that emails from your Aspera Faspex Server are not automatically flagged and routed to your users' Junk/Spam boxes. To debug your SMTP server settings, enter your email address in the Save and Send Test Email text field, and click the button to send a test email.
4	Welcome E-mail	Informs a user that his or her account is ready for use, and includes steps to get started. Jump to text strings.
5	Forgot Password	Allows a user to reset his or her password. A user can request to have this email sent from the login screen. Jump to text strings.
6	Package Received	Informs users when they receive packages. Jump to text strings.
7	Package Downloaded	Informs users when a sent package has been downloaded. For details, see Note on Download Notifications below. Jump to text strings.
8	Package Downloaded CC	Informs anyone copied on a package download when someone downloads the package. For details, see Note on Download Notifications below. Jump to text strings.
9	Workgroup Package	Informs users when packages are sent to workgroups they belong to. Jump to text strings.
10	Upload Result	Sent to a package sender or dropbox submitter when the upload ends, providing information on whether it completed successfully or not. Jump to text strings.
11	Upload Result CC	Sent to anyone copied on a package upload, providing information on whether it completed successfully or not. Jump to text strings.
12	Relay Started CC	Start of the file relay transfer. Everyone on the CC list gets notified that a file relay transfer has started.
13	Relay Finished CC	End of the file relay transfer. Everyone on the CC list gets notified that a file relay transfer has completed.
14	Relay Error CC	An error occurred in the file relay. Everyone on the CC list gets notified that a file relay error has occurred.
15	Dropbox Invitation	Sent to outside users when invited to submit to a dropbox. Jump to text strings.
16	Dropbox Submit	Sent when an outside user submits a package to a dropbox. Jump to text strings.
17	Personal Invitation	Sent to outside users after submitting their email address via the public URL feature. This invitation contains a private link for package submission. Jump to text strings.
18	Personal Submit	Sent to outside users after they have submitted a package via a user's or workgroup's public URL. It also provides them with information for checking their package status. Jump to text strings.
19	Account Approved	Prompts new, self-registered users to activate their accounts by resetting the password. Jump to text strings.
20	Account Denied	Sent to an account requester when the requested account has been denied by an Administrator. Jump to text strings.

Note:

If a sender of a package downloads the sent package, no users are notified.
If a recipient downloads a package and is included on the CC list, he receives a download notification.
If an admin downloads a package from the Server > Packages page, all download CC recipients are notified, even if the admin is not the sender or recipient of the package.
If a private recipient downloads a package, all download CC recipients are notified, and the private recipient's name is thereby revealed.
If a package is only partially downloaded, all download CC recipients are notified; however, the notification does not indicate that the download was partial.

Welcome E-mail

Variable	Description
USER_NAME	Email recipient's full name
LOGIN	Email recipient's login (user account) name.
SERVER_ADDRESS	Aspera Faspex Server name or IP address

Forgot Password

Variable	Description
USER_NAME	Email recipient's full name
LOGIN	Email recipient's login (user account) name.

Package Received

Variable	Description
SENDER_NAME	Sender's full name
SENDER_EMAIL	Sender's email address
SENDER_LOGIN	Sender's login (user account) name
USER_NAME	Email recipient's full name
PACKAGE_NAME	Package name
PACKAGE_URL	Package's download URL
PACKAGE_DATE	Package's sent date
PACKAGE_SIZE	Size of the data in the package
PACKAGE_FILES	Number of files in the package.
PACKAGE_NOTE	Message associated with the package

Package Downloaded and Package Downloaded CC

Variable	Description
DOWNLOADER_EMAIL	Downloading person's email address
DOWNLOADER_NAME	Downloading person's full name
DOWNLOADER_LOGIN	Downloading person's login (account user) name
SENDER_NAME	Sender's full name
PACKAGE_NAME	Package name
PACKAGE_URL	Package's download URL
PACKAGE_DATE	Package's sent date
PACKAGE_SIZE	Size of the data in the package
PACKAGE_FILES	Number of files in the package
PACKAGE_NOTE	Message associated with the package

Workgroup Package

Variable	Description
USER_NAME	Recipient's full name
WORKGROUP_NAME	Name of the workgroup that the package was sent to
SENDER_NAME	Sender's full name
SENDER_EMAIL	Sender's email address
SENDER_LOGIN	Sender's login (user account) name
PACKAGE_NAME	Package name
PACKAGE_URL	Package's download URL
PACKAGE_DATE	Package's sent date
PACKAGE_SIZE	Size of the data in the package
PACKAGE_FILES	Number of files in the package
PACKAGE_NOTE	Message associated with the package

Upload Result and Upload Result CC

Variable	Description
SENDER_EMAIL	Sender's email address
PACKAGE_NAME	Package name
PACKAGE_DATE	Package's sent date
PACKAGE_SIZE	Size of the data in the package
PACKAGE_FILES	Number of files in the package
PACKAGE_NOTE	Message associated with the package
UPLOAD_RESULT	The result of the dropbox submission upload
STATUS_URL	URL to check package upload status
STATUS_LINK	Link to check package upload status

Relay Started CC and Relay Finished CC

Variable	Description
PACKAGE_FILE_LIST_ALL	The list of files that are originally attached to the package. faspex does not have any information on which files are being skipped during the file relay.
PACKAGE_FILE_LIST_FIRST_10	The list of files that are originally attached to the package. faspex does not have any information on which files are being skipped during the file relay.
DESTINATION_NAME	The name of the file storage in which the forwarded files are stored

Dropbox Invitation

Variable	Description
EMAIL	Email address of the invited outside email user
DROPBOX_NAME	Dropbox to which the outside email user was invited
DROPBOX_URL	The URL that the outside email user can use to send packages to the dropbox
DROPBOX_LINK	HTML link that the outside email user can use to send packages to the dropbox

Dropbox Submit

Variable	Description
DROPBOX_NAME	Dropbox to which the outside email user was invited
PACKAGE_NAME	Package name
PACKAGE_DATE	Package's sent date
PACKAGE_NOTE	Message associated with the package
STATUS_URL	URL to check package upload status

Personal Invitation

Variable	Description
EMAIL	Email address of the invited outside email user
RECIPIENT_NAME	Recipient who invited the outside email
SUBMISSION_URL	The URL that the outside email user can use to send a package
SUBMISSION_LINK	HTML link that the outside email user can use to send a package
LINK_EXPIRATION_INFO	If the submission link expires, a sentence describing when the link expires

Personal Submit

Variable	Description
RECIPIENT_NAME	Name of the recipient of the sent package
SENDER_EMAIL	Email address of the sender
PACKAGE_NAME	Package name (for which relay failed)
PACKAGE_NAME	Package name
PACKAGE_DATE	Package's sent date
PACKAGE_NOTE	Message associated with the package
STATUS_URL	URL to check package upload status
STATUS_LINK	Link to check package upload status

Account Approved and Account Denied

Variable	Description
USER_NAME	Full name of the e-mail recipient
SERVER_ADDRESS	Name or IP of the Aspera Faspex server
LOGIN	Login name of the e-mail recipient