Preparing Your System for Installation

If Faspex is configured to identify itself by IP address (rather than by domain name), then the URLs in your notification emails will contain an IP address (e.g. "https://10.0.0.1/aspera/faspex"). Some Web-based email services (e.g. Yahoo or Ymail, Hotmail, etc.) have been known to automatically flag emails containing IP address links as "Spam," and will move them to your Junk/Spam folder. For this reason, Aspera recommends creating a domain name for Faspex. If you do not have a domain name immediately available, then you can initially configure Faspex with an IP address and then change it to use a domain name later.

If you know that you will not be setting up a domain name, then make sure that users add your Faspex "From" email address (e.g. faspex_admin@yourcompany.com) to their address book and/or contact list. Doing so typically "white-lists" the address so that emails from Faspex are not automatically flagged and routed to your users' Junk/Spam boxes.

Download the IBM Aspera Enterprise Server, and IBM Aspera Faspex installers from the following locations:

• Enterprise Server: http://asperasoft.com/en/downloads/1
• Faspex: http://asperasoft.com/en/downloads/6

You will be required to input your organization's Aspera login credentials to gain access. If you need help determining your organization's access credentials, please contact Technical Support.