Installing Virtual Catcher

You need a license file for Virtual Catcher (obtained from your sales representative) to install the product.

Note: If you have a previous version of Virtual Catcher installed, follow the procedure in Upgrading Virtual Catcher instead of the procedure in this topic.
  1. Download the product installer.
    1. Go to the following location:
      http://downloads.asperasoft.com/en/downloads/51
      Click the Windows icon. From the Windows dropdown menu, select v2.4.2 - Windows.
    2. Click Direct download and enter the user name and password supplied by Aspera. If you have trouble locating your login credentials, contact Technical Support.
    3. To save the installation file to your downloads folder, click Save File.
    4. Open the .exe file from your downloads folder and save it to the desired location.
  2. Run the file AsperaOrchestrator-VC-Setup-2.4.2.build_number-x86.exe as administrator to launch the installation.
    Note: Because Virtual Catcher is built on top of the Aspera Orchestrator run-time engine, the services names and the operating system interactions appear with the name Aspera Orchestrator.
  3. In the welcome screen for the setup wizard, click Next.
  4. Accept the End-User Licensing Agreement by selecting I accept the terms in the License Agreement.

    Click Next.

  5. In the Aspera Service Account dialog, enter and then confirm a password.

    Note: If you previously installed an Aspera product, you will need to use the service account password that you set up for the previous installation.
  6. In the Choose Setup Type dialog, click Typical.
  7. In the Ready to Install dialog, click Install.
    The Setup Wizard initiates the installation process.

  8. Click Finish to complete the process.
  9. Open the Virtual Catcher user interface.
    In a web browser, go to the following URL, where virtual_catcher_ipaddress is the IP address or fully qualified name of the machine on which Virtual Catcher is installed.
    https://virtual_catcher_ipaddress/aspera/orchestrator/
    Note: If you see a page with the message "Service Temporarily Unavailable" instead of the product UI, open the Windows Services panel and restart the services (HTTPD Apache Server (Aspera), MySQL Server (Aspera), and Aspera Orchestrator).
    You may get a warning popup like the one pictured below. If so, click Advanced and add a a security exception for the Virtual Catcher website.

  10. In the login page, enter Login: admin; leave the Password field blank.
    Note: Before the initial login, the product identification at the top of the page is "aspera orchestrator". If this does not change to "aspera virtual catcher" after installing the license file, you may have installed an incorrect license file. Contact Technical Support or your sales representative for assistance.
  11. Create a password for the admin user.
    In the Change Password dialog, leave the Current password field blank and enter your new password, then enter it again in the Confirm password field.
  12. Install the license file.
    1. In the Update License page, click Browse to import your license file, or paste the contents of your license file into the text box.
      Note: If you install Virtual Catcher with an evaluation license, and that license is still valid when you purchase the product and receive a customer license, you must delete the old license in the UI before adding the new one.
    2. Click Update and validate license.
    At this point, you can navigate to any page in the UI.